Refund policy

Last Updated: June 2026

At Alindame, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Returns

Customers may return eligible items within 30 days of receiving their order.
Returned products must be unused, undamaged, and in their original packaging.
Proof of purchase is required for all returns.

Refunds

Once we receive and inspect the returned item, we will notify you regarding the status of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Original shipping charges are non-refundable unless the return is due to our error.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will provide a replacement or full refund at no additional cost.